Healthcare Series – Leading with Gratitude from Within | Jill Kersh

Gut+Science is expanding into the healthcare sector with a specific subseries to impact employee engagement in the healthcare industry. 

In this subseries, we’re bringing you the best influencers and leaders in healthcare to share best practices, stories, and lessons to build stronger people-first healthcare institutions.

Jill Kersh is a certified life and career coach, and she is passionate about helping people live and lead with gratitude.

Listen in as she and Nikki reveal the ways you can practice gratitude for a more joyful life.

And if you’d like to learn more about coaching sessions with Jill, send her an email at 

Truth You Can Act On:

  1. Reminder: Focus on what you have, not what’s missing.
    • [00:01:39] When you have a leader, that’s grounded in gratitude. They’re focusing on what they have instead of what is missing. They make each employee feel seen and heard and appreciated, which leads to increased morale and decreased turnover. [00:01:53] 
    • [00:13:59] When they’re in those negative thoughts, The leader is focusing on what’s missing. Oftentimes they’re using comparison. Avoid comparison; comparison kills gratitude quicker than anything else. [00:14:11]
  2. Gratitude should not be an after-thought of as “nice to have”, or “I’ll try to get there this week.” It should be an intentional effort in a core practice and leadership.
    • [00:05:26] It’s a matter of choice. So the organization and a leader has to start from, you know, top down showing gratitude, and then it, honestly, it becomes contagious and everyone under them starts expressing heartfelt gratitude and that team comes together and it really has an incredible impact. [00:05:46]
  3. Gratitude-focused leaders see the gifts in situations and in people all the time. 
    • [00:07:35] These leaders have the ability to increase their success and  the success of those around them, they can see a gift in every negative situation. With their perspective of gratitude turned on and zoned in this often leads employees to flourish in the worst of times. [00:07:53]
    • [00:08:05] A leader that leads with gratitude instead of thinking, “Whoa is me” in that situation, –which the team follows their feeling, by the way– they have that ability to go, “Gosh, what is the gift in this experience? How can we come out stronger and better than we ever have?” And when they start doing that, they start a conversation with their team that leads to brainstorming and creativity so that the company comes out stronger and better than if the mishap hadn’t happened. They choose to learn from every experience. [00:08:38]
  4. Start each day and each conversation with intention.
    • [00:14:36] when we start coming from those places where we’re asking things like that, and we’re saying prayers, and we’re coming from appreciation  to start our days with intention, we instantly get to a better place. [00:14:48]
    • [00:15:46] And as soon as you start thinking about what you’re learning from the experience, you instantly start moving into a place of gratitude, [00:15:53]
  5. Adopt daily rituals or systems for your own gratitude practice.
    • [00:09:02] …people that have these gratitude practices daily, so those core leaders have a hundred percent of people feeling more joy around them. 84% felt reduced stress and depression, 80% experience more energy, and they were able to create optimism. [00:09:19]
    •  [00:09:40] Gratitude instantly connects you to everything else. So when they’re leading from gratitude, they’re more connected to their employees, their friends, their families, they’re very connected to their missions and their life purpose. [00:09:53]

Nikki’s Book Recommendation:


  • – Wambi is about human connections. We view feedback as the fuel for interpersonal growth and are always striving to achieve the highest versions of ourselves and to lift others up along the way.

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