Healthcare Series – Uniting Culture with a Higher Purpose | Dennis Murphy

Being smart and healthy is essential to running a successful organization.

For this episode in our healthcare subseries, we’re revisiting our conversation with Dennis Murphy (@dennismurphy340), President and CEO of IU Health.

IU Health is a healthcare mecca with 35,000 employees, 17 hospitals, and 400 locations statewide. Their culture is driven by one uniting mission: to make Indiana the healthiest state in the country.

Over the last 30 years, Dennis has amassed a wide range of leadership experience in organizations of all sizes. Along the way, he’s learned the building blocks for a healthy culture remain the same, whether you have 40 employees or 40,000.

How do you diagnose and improve your organizational health? Listen in as Dennis and Nikki break it down.

Truth You Can Act On:

  1. Feel your culture. Clarity and consistency in messaging, a clear construct for leaders of all levels to make good decisions, and storytelling. Tell stories that reinforce the culture you’re trying to build. 
  2. Build a healthy workplace. No matter the size of the organization, the steps are the same: Identify your goals, clearly communicate those goals, and empower and assist teams to work together to achieve them.
  3. Shift your values. Move from constitutional values to values that embody who you are. Be able to share your values in 20 seconds or less (the human attention span is shorter than ever). Seek employee feedback on crafting your values. For larger organizations, consider having a sample size gives feedback versus the entire workforce. Lastly, make the change of values a movement and not a mandate.

Nikki’s Book Recommendation:

Sponsors:

  • Wambi.org – Wambi is about human connections. We view feedback as the fuel for interpersonal growth and are always striving to achieve the highest versions of ourselves and to lift others up along the way. To learn more about partnerships at Wambi, email Nikki at nikki@wambi.org

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