Jake Jacobs is the CEO and Founder of REAL TIME STRATEGIC CHANGE, a global consulting firm specializing in helping organizations create fast and lasting results. Jake is also a best-selling author of three books. The most recent release this year is called Leveraged: 8 Ways to Achieve Faster, Easier, Better Results.
In this episode Nikki and Jake discuss co-creation and its power to drive engagement and collaboration in workplaces that end up in producing excellent results.
- Leveraged: 8 Ways to Achieve Faster, Easier, Better Results by Jake Jacobs
- You Don’t Have to Do It Alone: How to Involve Others to Get Things Done
- Civil Disobedience by Henry David Thoreau
Learn more about the PeopleForward Network: www.peopleforwardnetwork.com
Truth You Can Act On
1. Eliminate the Blame
Jake Jacobs: “In some ways, it feels like a lonely place. I think it feels like the kind of organization where you carry an extra burden where you have a heavier load than you rightfully deserve, where there is a lot of blame and finger pointing because I’m not in it with you, I’m in it against you. So that notion of ‘we’re counting on you,’ well, that’s okay when you say that to a group of people, but when you say that to an individual, the level of anxiety is high. The level of frustration is high. The level of performance is low. And so, I think you can tell organizations that are not collaborative because people are leaving. I don’t believe most people stick around for an uncollaborative organization. They don’t want to spend their life in a place that is lonely, frustrating, and filled with conflict because it’s an us versus them mentality instead of a we mentality.”
2. Collaborating Must Be a Practice
Jake Jacobs: “How you create the organization counts. If I take an autocratic approach to creating a collaborative organization, well, you’re stuck at the starting line. You’ve never gotten off the blocks. So, having that be an ongoing conversation in the organization that asks what does it look like to have the people do interviews with each other about what a collaborative organization looks like and what does that mean? What do my skills and my abilities and my behaviors need to look like? What mindsets do I need to adopt? So, it’s both something that individuals take responsibility for but also leadership takes responsibility.”
3. Think and Act: the Future Is Now
Jake Jacobs: “If I have some image of what that future looks like, some picture of what collaboration looks like, if I think and act as if that were true today, then my choices and my behavior shift immediately. If I want to have a more collaborative team and I say one of the things I’m going to do in that future is listen more. I’m going to ask more questions. I’m going to listen more, and I’m going to integrate people’s thinking. In the very next conversation I have with a team member, I need to reflect that behavior and ask those questions.”