Podcast

Healthcare Series – Let’s Impact Workplace Engagement In Healthcare | Nikki Lewallen

Gut+Science is expanding into the healthcare sector with a specific subseries to impact employee engagement in the healthcare industry.

In partnership with Wambi, we’re bringing you the best influencers and leaders in healthcare to share best practices, stories, and lessons to build stronger people-first healthcare institutions.

The series has officially launched with Secretary David Shulkin, but we need your feedback! Send us an email at nikki@mondayfire.com and tell us who we should feature in this subseries.

Sponsor:

  • Wambi.org – Wambi is about human connections. We view feedback as the fuel for interpersonal growth and are always striving to achieve the highest versions of ourselves and to lift others up along the way
  • Carepostcard.com is launching soon and we would love to partner with you! Here are two ways you can get involved: 1) You can personally use this tool to recognize the great workers in this world; 2) Your company can use this tool to “give back” – especially at a time like this. Email nikki@wambi.org to learn how!

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081 – The Impact of A Collective Intelligence Culture | Sebastien Meyer

Does your organization function like an Olympic Team or a football team? On today’s Gut + Science, we’re diving into the world of collective intelligence with Sebastien Meyer of The Zone.

Sebastien is passionate about inspiring people and teams to reach their full potential. He helps teams and leaders build trust and safety so each voice can be heard and the best solutions reached

Truth You Can Act On:

  1. Teams need safety and trust to truly enable and empower people to speak up.
  2. Inspire curiosity of your team members and be a curious leader. Consider different perspectives and embrace diversity.
  3. Have a mindset that embraces conflict. Challenge yourself: do you really believe it’s a powerful thing to fail forward?
  4. Have a framework for feedback. Give feedback on behaviors coming from a place of care inspiring change.

Nikki’s Book Recommendations:

Sponsors:

  • The Zone – The Zone is the space where happiness and high performance coexist. We believe in making organizations more human and for this to happen we should not have to trade one for the other. We’re offering 10 free coaching sessions to Gut+Science listeners. Visit https://thezone.co/gutscience/coaching to get started.

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Healthcare Series – Lessons in Leading and Being Led | Secretary David Shulkin

Gut+Science is expanding into the healthcare sector with a specific subseries to impact employee engagement in the healthcare industry.

In this subseries, we’re bringing you the best influencers and leaders in healthcare to share best practices, stories, and lessons to build stronger people-first healthcare institutions.

We’re launching the series with Secretary David Shulkin, Ninth Secretary of the Department of Veterans Affairs. Secretary Shulkin joins Nikki to discuss his fascinating experiences with a wide range of leaders–including two United States Presidents–and the lessons he’s learned from leading and being led.

Truth You Can Act On:

  1. Cast a big vision. Keyword–BIG.
  2. Get to know and work with others’ pace.
  3. Consciously think about how you want to lead: Step back, get out of it, and define how you want to lead, then step back in and implement.
  4. Tap in to your people’s strengths to maximize their contributions.

Nikki’s Book Recommendation:

Sponsors:

  • Wambi.org – Wambi is about human connections. We view feedback as the fuel for interpersonal growth and are always striving to achieve the highest versions of ourselves and to lift others up along the way.

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080 – When One Teaches, Two Learn | Ron Brumbarger

Mentoring has never been more needed inside the workplace as many leaders struggle to develop leaders within their organizations. On today’s Gut + Science, we’re visiting with a mentorship pro, Ron Brumbarger, President of Apprentice University.

Ron is passionate about helping others learn and grow. As a result, he’s been an innovator in alternative learning for many years.

Truth You Can Act On:

  1. Mentoring is a mindset. In order for us to deploy an effective mentoring program, we must be intentional about developing mentors inside of our organization and at the same time making mentoring relationships a norm.
  2. The core of a mentoring relationship is trust. What are you doing to equip your people with trust-building exercises and giving them a platform and tools to do this consistently?
  3. Relationship building is an essential skill. Are you teaching and encouraging it in your company?
  4. All mentor-mentee relationships need goals. Start with the end in mind knowing what you’re working to accomplish both on the mentor and mentee side. Many times where mentoring relationships break down is just their way too gray. So stay on track, stay focused and keep your eye on the prize.

Nikki’s Book Recommendation:

Sponsors:

  • The Zone – The Zone is the space where happiness and high performance coexist. We believe in making organizations more human and for this to happen we should not have to trade one for the other. We’re offering 10 free coaching sessions to Gut+Science listeners. Visit https://thezone.co/gutscience/coaching to get started.

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079 – Creating A Successful Remote Work Experience | Chris Byers

On today’s Gut + Science, we’re loaded up with great advice on making the most of working remotely, especially when it’s unexpected.

Chris Byers is the CEO of Formstack, a SaaS company with a remote-first workforce. Chris is a veteran of the working from home environment, and he’s bringing us some of his best lessons on keeping your workforce engaged when they’re not in the same room.

Truth You Can Act On:

    1. Set the foundation. If you don’t set the foundation for engaging with your organization early–like in your onboarding process–people will fill those gaps on their own.
    2. Don’t assume you’re in alignment with your team members. Be intentional about communicating goals and objectives so there’s no ambiguity or room for miscommunication.
    3. Write it down. If you don’t write down the objectives and key results for you and your team, you won’t have the alignment and clarity that will allow you to communicate effectively and work toward the goal.
    4. Embrace video technology as much as possible. When working remotely, recreate the in-person experience as much as you can.
    5. Formalize the informal. Take the natural, informal aspects of the in-person work experience – going to lunch, grabbing coffee, friendly banter– and do them on purpose. They won’t happen naturally in a remote environment, so you have to force them if you want to maintain the relational aspect of your work environment.

Nikki’s Book Recommendation:

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078 – Workplace Gamification | Rebecca Metter

On today’s Gut + Science, we’re answering your questions by talking with a CEO whose mission is to create meaningful interactions between people as a way to create real and lasting change.

Rebecca Metter is the CEO of Wambi, LLC, a digital healthcare employee recognition platform that improves patient satisfaction and safety. It’s the first gamified system that significantly increases employee engagement.

Truth You Can Act On:

  1. Start with the end in mind: Define the problem or goal you want to solve then start building the gamification technique.
  2. Make the mundane fun: Gamification is a great way to do this but most important is to make life at work fun.
  3. Ensure key stakeholders are involved at all levels: Everyone in the organization needs to know the Why, why they’re doing it and how it helps them.
  4. Be careful on competition: Don’t let it get too far or it could become unhealthy.

Nikki’s Book Recommendation:

Sponsors:

  • Emplify – Emplify is hosting a webinar, March 31, from 2-3 pm EST. We’ve got a great panel of Chief People Officers giving specifics on how to lead your team in this uncertain time. We’ll discuss examples of transparent communication, recommendations on meeting frequency, and ideas for fostering culture and engagement. For an invite, email Nicole at nicole@emplify.com.

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BONUS – COVID-19: Leading In Uncertain Times | Nikki Lewallen

Have you ever experienced something so surreal, chaotic, or scary as the coronavirus pandemic? In this bonus episode of Gut + Science, host Nikki Lewallen gets real about the COVID19 health crisis.

These are uncertain times, but there are still things you can do to maintain productivity and engagement at-even if it’s remotely. Nikki shares some get-back-to-basics advice on how to lead through uncertainty and come out stronger than before.

Listen in for the full list and if you have thoughts of your own, share them with Nikki on social or email her at nikki@mondayfire.com.

Truth You Can Act On:

    1. Over-communicate: keep the communication going and remember what Cynthia Pizzaro said recently about consider the right channel. Make sure your message is getting to them!
    2. Show gratitude and appreciation: What are the small touches you can do right now to show gratitude and appreciation? Show them you appreciate them and reassure them. You’re their leader!
    3. Self-care: For every single person listening, please inspire a self-care plan for your people and first make sure you’re doing self-care well. Remember, you gotta fasten your oxygen mask first.
    4. Innovate! Call the smartest people you know and brainstorm. Come up with new ways of doing things.

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077 – What Works Today, May Not Work Tomorrow | Kevin Gearheart

In today’s Gut + Science, we’re talking to a CEO that has done the heavy lifting required to embrace change innovation with his leadership team–whether that’s thriving through acquisitions or navigating strategy that no one thought would work.

Kevin Gearheart is the president of Rehab Medical, a medical supply company providing in-home medical services and equipment to improve quality of life.

Truth You Can Act On:

  1. What works today, may not work tomorrow: Be ahead of the game.
  2. If you’re not evolving, you’re dying: Get everyone on board with embracing change in your organization. Make it a cultural norm.
  3. Execution drives strategy: Don’t wait until perfect to start and don’t be afraid of change.
  4. Stack your leadership bench: Always be recruiting your next leaders.

Nikki’s Book Recommendation:

Sponsor:

  • Emplify – Emplify has created a new way to measure employee engagement. It’s where CEOs who want to know what’s really happening within a workforce go to get honest feedback and to understand what needs to change for people to love their work. Visit Emplify.com.

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076: Nikki Lewallen | Ask Powerful Questions

In today’s Gut+Science episode, we’re talking about listening more and listening better. There’s power in learning how to listen because it makes people feel seen and empowered to make decisions.

Listen in as host Nikki Lewallen talks about the powerful questions that help leaders elicit more than a simple yes/no response from their team members.

Some Powerful Questions:

  1. What makes you proud to work for our company?
  2. What are the most important resources you have currently to do your job effectively?
  3. What makes you feel meaning in the work that you do for this organization?

If you’d like more powerful questions from Nikki, email her at nikki@mondayfire.com.

 

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072 – Leading a People-First Organization | Dave Foellinger

In today’s Gut+Science episode, we’re reemphasizing the importance of real, transparent, authentic, and meaningful connections at work, and how these same traits are core to decision making in leadership.

Dave Foellinger is the President and COO of Jack Laurie Group. He’s in an industry plagued with high turnover and is constantly aiming to improve and innovate processes.

Listen in as Dave shares his failures turned learnings throughout his leadership journey, and the importance of leading a people-first organization.

Truth You Can Act On: 

    1. Make Building Real and Meaningful Connections Your Top Priority. Understand what motivates your people and get to know them personally to support them outside of their work role.
    2. Measure Employee Engagement and Share the Findings with Managers. Empower your managers with data that gives them a roadmap to know where to focus on innovating for change. Be sure to encourage curiosity as a trait in this process.
    3. Hiring Right is Critical. Hire great people – but make sure they’re aligned with your company’s culture and core values.

    Book Recommendation: 

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