Podcast

123: Living Tenaciously | Oscar and Kiya Frazier

Oscar and Kiya Frazier are the founders of KO Thought Leaders, an organization that helps couples in business develop structure and strategies that nurture the balance between business and home. 

Working closely together is a dream that grows from love and enthusiasm, and Oscar and Kiya have developed strategies to help themselves, and others, achieve that dream. They advise couple-preneurs on areas including building a stress management plan, trust and respecting boundaries, optimizing your combined efforts, avoiding communication breakdowns, the art of unplugging, and letting the bedroom be a bedroom. Listen to learn more.

Book Recommendations

Additional Resources

Truth You Can Act On 

1. Plan But Be Agile
Supporting Quote
Oscar and Kiya Fraizer: “There’s a quote that, I think, came from Mike Tyson, but Oscar says it all the time. He’s like, ‘Everybody’s got a plan until you get punched in the mouth.’ And so we literally got punched in the mouth. It’s one of those things where you can plan, but that taught us that you can plan and plan and plan, but until you actually start making some actions, until you take a risk and you jump out there and you do something that you are passionate about and you desire to do, you really never know what’s going to happen on the other side of just taking that leap.”

2. Transparency is Core
Supporting Quote
Oscar and Kiya Fraizer: “The silver lining that we learned is transparency in the relationship. And this is not just from a marital perspective. It’s from a partner perspective. Identifying what we are going to do. We don’t have the every two-week paycheck anymore. We’re going to do this entrepreneurial thing. Oh, and we don’t know what to charge our first client. But are we going to keep doing this? And I think that that is what kind of led us to learning about being transparent. If we are afraid to say that we’re afraid, but that cannot stop us. I think that that was really what we learned because now I don’t think there’s really anything that we can’t do.”

3. Eliminate Plan B
Supporting Quote
Oscar and Kiya Fraizer: “When you eliminate other options and choices, you only can see one goal. And that is to win. That’s the bottom line of a tenacious leader. A leader doesn’t go into the room and say to their team, this is our goal, but if we fail, here’s the other five options. When you walk into the room as a tenacious leader, you’ve got to have a bullseye. I’m talking about cookie-cutter, focused vision and then you work with your team to figure out how you tactically reach that goal. If you give options, most of the time people are going to accept the other options.”

4. Never Take “No” for An Answer
Supporting Quote
Oscar and Kiya Fraizer: “We never take ‘no’ as a final answer. I know a lot of people, when they get a no, they just turn around and say okay, well, that didn’t work. Now where do I need to go? What path to get on? We take no as an, okay, so how do we get better? And how do we get a yes? And that’s just something that we have started to instill in each other for the last several years. No is not a no, it’s just a go back and rework it and find a way to get a yes.”

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122: Do You. Be Different. | Tim Winders

Tim Winders is a performance coach and host of the podcast SeekGoCreate. He has an overcomer journey, having faced the struggles of finding himself and his purpose.. 

Tim Says, “Leadership is being a steward over the people, places and things that you have been gifted with.” Listen as Nikki and Tim dive deep into finding our assignment in the world and how to be a servant to others. 

Book Recommendations

Additional Resources

Truth You Can Act On 

1. Success = The Assignment Given to Me
Supporting Quote
Tim Winders: “I think we have a purpose. All of us were created for something. It’s my spiritual belief. It’s even my practical, everyday leadership belief. We are designed and created for something. And so, our big task in life is to attempt to find what that assignment is today, next week, next year. Sometimes it’s not that easy. Sometimes it is easy. And that’s one of the reasons I believe we all need coaches and mentors and people to help us find that assignment.”

2. Be Quiet and Still
Supporting Quote
Tim Winders: “Finding the assignment is pausing and being still. Being quiet. I spend time in prayer, meditation. Whatever that looks like. If it’s just quiet, if it’s putting away devices, or whatever it is, if it’s journaling, a lot of people can find this in a lot of different ways, but I believe that we need white space so that we can hear the still voice. It puts us in a place of peace where we just understand more about what we’re to do right now, what our assignment is currently.”

3. Put It on Your Calendar
Supporting Quote
Tim Winders: “I build in quiet time. If you look at my calendar, I’ve got blocks all through it. But early in the day rarely do I schedule a lot of meetings. I like to have quiet time. I like to pause. I usually like to journal. I think some people really do well with journaling. Some people struggle with it, but I think writing things down has power because it engages a muscle in our brains that we typically don’t use.”

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Monday Fire Takeover: 10 Steps to Becoming a Coaching Leader with Kate Volman

Happy Monday! Every Monday we drop some #MondayFire to help you get excited about your week. Today’s takeover is brought to you by Kate Volman.

Your number one role as a leader is to grow your people. During this segment, Kate shares ten tips to becoming a coaching leader found in Matthew Kelly’s book The Culture Solution. Which one is your favorite?

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121: 5 Rules for Trusting Your Gut | Shawn Gulyas

Shawn Gulyas is the Founder & The Thought Catalyst at humanworks, and also a Kolbe-A Index specialist. He is a firm believer in empowering individuals to tap into how they work best. How does he do it? By understanding the different parts of the mind, specifically the conative mind. 

In this episode, Shawn dives into the five rules for trusting your gut and how the conative mind ties in. Listen in to hear how becoming more in tune with yourself can ultimately bring about team efficiency.

Book Recommendations

Additional Resources

Learn more about the PeopleForward Network: www.peopleforwardnetwork.com

Truth You Can Act On 

1. Act Before You Think
Supporting Quote
Shawn Gulyas: “When I’m writing I don’t want to think about it too much. I just sort of write what I’m feeling, what I believe, what’s on my mind, and the goal there is to act on your instinct and then think about it later, edit later, improve it later, throw it away later. And that freedom to sort of jump in your way, whatever that is. And I always say, Hey, just relish the mess of it and clean it up later. Now, for some people’s instinct, that mess or clean-up makes them want to sort of work against this. But, you know, I put my spin on it and I say, ‘I don’t know what I’m doing, but I’m going to do it anyway.’ And I think if you think about that rule, it allows you to do what you never thought you could because it gives you the freedom to try it.”

2. Limit What You Say “Yes” To
Supporting Quote
Shawn Gulyas: “For me, my rule is no more than four. I try to focus on the four things that my instinct really relies on and try to do those every day. I am really good at editing and explaining. So, I find time in my day to do that because I know if I’m editing, I’m in my world. The second thing is, I love to tweak, whether it’s editing something or a process. As far as processes and practices, I love to improvise. And then my fourth thing is I try to imagine and try to actually suspend my need for clarity. And I think that sometimes it goes against what I try to guide leaders and organizations to find clarity, but sometimes I like to suspend my need for clarity so that I can really have a creative thought.”

3. Be Relentless
Supporting Quote
Shawn Gulyas: “Be obstinate in overcoming obstacles. We have to be relentless about what’s important. That’s really it. Find a way. It exists. It may not be where you start, but it’s being deliberate and relentless. If there’s an obstacle, you say, ‘Hey, I’m going to get through this no matter what.”

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120: Workplace Culture in an Acquisition Journey | Jeremy Allen

Jeremy Allen is the President at Vanco Commercial Service. Early in his career, Jeremy experienced an acquisition, which became a crash course in the critical elements of maintaining workplace culture. 

In this episode, Nikki and Jeremy discuss that acquisition journey and what he learned along the way.

Book Recommendations

Additional Resources

Truth You Can Act On 

1. Take Action Regularly
Supporting Quote
Jeremy Allen: “About three to four years into the business my conclusion was that I really wanted to be in this for the people. I really wanted this to be a fantastic place for people to get to work in a team environment, one that cares about each other and also to make an impact in our communities. That has to do with our customers. That has to do with vendors. That has to do with everybody that lives around us, in our communities and our neighborhoods. So, if we can do that and take action, then why not share that? And if we’re going to share that, it means we’re going to grow.” 

2. Get to Know Your People
Supporting Quote
Jeremy Allen: “It is a challenge in our business because we have a remote workforce as well. So, obviously, we’ve got an office staff and we have a remote workforce, which are the technicians that are out there in the field. So getting to know and working side-by-side on a regular basis with the technicians is just a challenge. If I could do anything differently, it would be just trying to work side-by-side with the people, trying to understand what was in place already. Maybe understanding  some things that they would like to see change and educating them on what I’d like to see change or where I’d like to see the business go and seeing if they shared that vision with me.”

3. Leadership is the Action You Show
Supporting Quote
Jeremy Allen: “Leading through actions is a big thing, and I think it goes a long way with people when they see you, as a leader, doing something that shows leadership, whether that’s stepping into a situation that’s not necessarily your responsibility or you’re jumping in side-by-side with somebody to help them out.”

4. Listen to Your People
Supporting Quote
Jeremy Allen: “First of all, you have to listen to them. And in order to listen to them, you need to give them an outlet for input and to have a voice. So the challenge to that is how do you incorporate that? You ask for input. Now what do you do with it, and how do you incorporate it? Early on in this acquisition journey for me and trying to run a business, I got overwhelmed with asking for people’s input. You hear a lot of different stuff and get bogged down. What do I do with all this information? What’s most important. How do I take action first? And so, I’ve learned a lot in the last five years how to ask the right questions of people to get input where you can use it and where you need it.”

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[Bonus Episode] Presented by Rehab Medical

To kick off CRT week, we spoke with Rehab Medical’s President, Kevin Gearheart, and VP of Operations, Jarrad Rankin, about how they’re turning Rehab Medical’s mission statement into action.

Rehab Medical discovered it garners the best results when its mission extends beyond its customers to its own team. Kevin and Jared illustrate how they successfully balance engaging their employees while also providing quality, customized CRT equipment services. 

If you enjoyed this bonus episode and would like to go deeper with Rehab Medical and CRT awareness week, head on over to https://www.rehabmedical.com/.

Key Takeaways

1. Determine What Drives You
Supporting Quote
“One of our board members said, “Well, what do you guys want to be? Who do you want to be as a company?” We never actually asked ourselves that question. It was kind of funny because our CEO said, “Well, I guess we want to be a kick ass company and we want to take care of patients. And, we want to have employees who like working here.” We laughed and said, “Well, you can’t exactly put that on our website.” 

It forced us to sit down and be intentional with our mission to make sure we’re very clear about what we’re trying to accomplish. We worked through that and “to improve lives” is our mission. That’s really what drives us.” 

2. Focus On Your Customers and Team
Supporting Quote
“If you want a truly mission driven company, you have to focus on your employees and the customers or in our case, the patients that you serve. I think the approaches can be very different. You’re going to do different things for each of those categories, but they both have to support the mission and the outcome. They both have to be aligned in that regard.” 

3. Connect All The Way Through
Supporting Quote
“One thing I’m really learning is the value of connecting to our employees and our customers. I want our employees to see what the end result looks like for our patients so it’s not just someone on paper. By making the connection, they can see the result of their work and how they impacted someone’s life just by simply getting approval for that patient or making a phone call for that patient.”

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Monday Fire Takeover: Make Time for Your Dreams with Kate Volman

Happy Monday! Every Monday we drop some #MondayFire to help you get excited about your week. Today’s takeover is brought to you by Kate Volman. Listen as she inspires you to make time for your dreams.

Follow to get your Monday Fired up.

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119: Getting through or Designing Your Impact | Scott J. Allen

Are you using your leadership role intentionally to make the most impact? Or are you just getting through your day? 

Scott J. Allen is an educator and speaker passionate about purpose and making a difference.

In this episode, Nikki and Scott talk about the concept of designing impact versus just getting through your day. Listen in as he breaks down the key factors of making an impact and what you can do to sustain that mentality.

Book Recommendations

Additional Resources

Truth You Can Act On 

1. Be Aware of Your State

Supporting Quote

Scott Allen: “I think one of the most important steps in this whole process is just really becoming aware of when you’re in that space of frustration. Challenge. Can’t catch up. And in some cases you might just get angry. Are we pausing? Are we really trying to look down at the situation, because oftentimes we are a part of the dysfunction. We are as an individual and becoming aware of that when you’re feeling that kind of intensely over and over, day after day, I’m just staying above water, just surviving. We have to be aware of that and we have to get in tune with that. And then we have to start thinking about what we need to shift.”

2. Successful Systems Equals Successful Outcomes

Supporting Quote

Scott Allen: “Every system is perfectly designed for the results that it achieves. So there’s a system in place for my weight right now. Unfortunately it’s not the system I want in place. There’s a system in place on earth that allows us to live, but there’s also a system in place when it comes to your day-to-day life. So, it’s that awareness of really checking in with, okay, this isn’t working. Number two, who are the individuals that I have in my life who can help me think through some of these things? And number three, what are some experiments I can begin to run to create a new system?” 

3. Have a Trusted Advisor Circle

Supporting Quote

Scott Allen: “You’re going to have mentors. You’re going to have these individuals who are your thinking partners. You’re going to be running these experiments and it’s going to improve, or it may stay the same. In which case, I think that the conversation with those mentors and trusted advisors becomes, ‘Hey, am I in the right context? Is this the right place for me right now? Because you know what? I’m in this perpetual state of just getting through. And that’s not how I want to live my life.’” 

4. Deliberate Practice Skills Outside of Your Ability 

Supporting Quote

Scott Allen:  “Research on humans suggests that most of us, once we get to a level of competence in our role, plateau and don’t stay in that space of growth and development. So for those people wanting to level up, we’re going to start combining a couple of things here. You’ve got time. The problem is as each one of you knows right now there’s a lot of people practicing the wrong things, repeating the wrong things over and over in organizational life. So to level up, you have to have time, repetition, work on skills outside of your current ability level, and then have real-time coaching and feedback.”

 

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Monday Fire: Your Overcomer Toolbox

Happy Monday! Every Monday we drop some #MondayFire to help you get excited about your week. Here we go!

Our question for you today:

What’s in your toolbox to help you recenter? 

Follow to get your Monday Fired up.

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118: Excellent Leaders are Great Mentors and Coaches | Don Cates

Don Cates is the President and CEO at Three Rivers Federal Credit Union and he is passionate about mentorship and coaching. 

In this episode, Nikki and Don dive deep into the meanings of excellent leadership and how coaching and mentoring are intertwined. With anyone he mentors, Don makes sure that he promotes failure. Listen in to learn how failure and a “we” mentality can make all the difference in individual growth.

Book Recommendations

Additional Resources

Learn more about the PeopleForward Network: www.peopleforwardnetwork.com

Truth You Can Act On 

1. Promote Failure as a Positive
Supporting Quote
Don Cates: “When I think of excellent coaching, I think of promoting failure. It’s recognizing the benefit of failure in those who we are coaching. If we really want to put those who we care about, that we work with, and want them to be better and really want to push them outside their comfort area, we have to be comfortable with their failure, and they have to be comfortable with their failure. The most important aspect of that, especially if the coach is also in a leadership position, is they need to be comfortable with your comfort with them failing.”

2. Use “We” in Your Coaching
Supporting Quote
Don Cates: “I emphasize where we are. You and me in this crap show of a failure. There’s nobody I’d rather be here with to get us out of here than you, and the pressure goes off, right? I’m not going to get fired. There’s not going to be any disappointment. There’s going to be support. You’re going to be here by me and I want to be here with you. The failure is still there. The fears go. We are in this together.”

3. Leverage Your Tools to Scale
Supporting Quote
Don Cates: “So with engaged mentoring, it is the platform that you build. It is the opportunity to out and choose mentors outside of our organization. There’s a benefit to that is to get an outside perspective. And I challenge people when they go find a mentor, look for a mentor, get somebody who’s not like you. Go find somebody who’s really going to push you. That’s going to tell you things and challenge you in ways that you haven’t before. And sometimes you have to go outside your own company, outside your own state to find that person. So I think that the cool part about it is the wealth of mentors who are out there and the engagement is short enough that I can get a piece and, and learn from it. I can grow from it. I can continue it if we both agree. But if not, you know, I got something from that. So that platform allows that, but then it also gives training on how to be a good mentor.”

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