018 – Debunking Common Training Myths | Amy Woodall

Amy Woodall is the Executive Vice President of Sandler Training Trustpointe. For the past 19 years, the company has specialized in training, coaching, and assessments for individuals, teams, and organizations looking to foster techniques to grow sales and increase clientele.

Amy describes her craft as “business therapy,” providing “mental Interventions” for large to mid-sized companies. She focuses on the true core of what holds many companies back: the negative self-doubts within employees themselves. By first assessing the needs of the individual, she uses these voices together to build a more robust and accountable workforce.

She believes in the power of the engaged worker. To produce engagement, Amy strives to foster environments of vulnerability. By knowing that their questions and concerns are welcome, Amy attests that employees will take more ownership in their own personal success.

Truth You Can Act On:

  1. Leaders Must Be Involved: It’s not as simple as developing employees by only asking your team how they are doing. As leaders, you need to engage in development alongside your people.
  2. Trust Is Huge: In order to have a team that is going to gel, absorb, and take on the training and development that you’re bringing to them, trust has to be established. If trust isn’t there, it won’t stick. The key to developing trust: bring your own vulnerability to the team.
  3. Dealing With Difficult People: You have to understand and be aware of what personally pushes your buttons in addition to what actions act as triggers. It could often be our own doing for fostering a troublesome people dynamic. Don’t take others’ comments personally – investigate why these situations are so challenging for you.
  4. Don’t Pigeonhole Your Employees: Don’t get into the habit of assuming that past performance will always perfectly predict the future. There is always the opportunity for individuals to change and grow and perform at new levels.

Nikki’s Book Recommendation:

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